AARP Hearing Center
Background
Preventable injuries caused by medical errors are widespread and costly. Estimates vary significantly, with some as high as one million injuries per year, and put medical errors as the third leading cause of death. They result from flaws in the complex interactions among health care professionals, sophisticated technologies, medical and pharmaceutical products, and organizational systems. They also can arise from individual negligence, impairment, and incompetence. A landmark 1999 report (To Err Is Human: Building a Safer Health System) by The Institute of Medicine, known since 2015 as the National Academy of Medicine, focused attention on preventable harm, and attributed most preventable medical injuries to system failures, not to an individual practitioner’s negligence or incompetence.
Preventing medical errors often requires a systems-oriented approach, identifying how and why errors occur and developing and implementing systems to avoid them. To be effective in the long run, approaches to address problems in the current medical malpractice system must reduce preventable medical injuries and offer appropriate compensation for those who are injured despite improved safety efforts.
When preventable medical injuries occur, or are suspected to have occurred, the patient or patient’s estate may take legal action under medical malpractice law. From a patient’s perspective, the most important purposes of the medical malpractice system are to compensate negligently injured patients and deter unsafe health care practices that lead to injury. Medical malpractice law, a subset of tort law is based on a standard of professional negligence—the clinician did not provide the care that would be expected of a clinician in that position. All practicing physicians must have medical malpractice insurance. In addition, patients may file legal cases under other areas of tort liability such as product liability (e.g., for defective drugs or devices) and liability for injury resulting from neglect or abuse, such as in a nursing home or other LTSS setting.
Tort liability is often attacked as a source of problems in America’s health care system. Critics argue that the cost of defending against cases is too high, and the threat of cases causes clinicians to practice what is known as defensive medicine. This is when clinicians practice more cautiously to avoid the risk of malpractice litigation. This often results in the ordering excessive diagnostic tests or treatments that may not be in the patient’s best interest, driving up overall system costs. Meanwhile, medical malpractice premiums make up less than 1 percent of total health care expenditures. The systemic cost of the medical liability system, including defensive medicine, has been estimated at 2-3 percent of total health care spending.
Proposals to reform the medical malpractice system have been proposed and, in some cases, implemented. Perhaps the most controversial is a limit or cap on noneconomic loss (such as for pain and suffering). Research thus far suggests that these caps decrease use of defensive medicine and health care spending but have no effect on quality of care. Damages for noneconomic loss are likely to constitute a larger share of awards to older or retired individuals or people with low incomes. Thus, such caps would exclude a larger portion of their legitimate potential claims and, therefore, would disadvantage these groups the most. Caps of varying levels on nonfinancial damages have been imposed in more than half the states. But several have been struck down as unconstitutional or have been repealed.
One alternative to the legal malpractice case is to use an injury compensation system based on a predetermined awards schedule. Patients and their families would be compensated for avoidable injuries based on the award schedule. As part of this approach, providers would be required to report and analyze medical errors, implement programs to reduce medical injury, and involve patients in safety improvement efforts.
Another non-legal approach has been to encourage providers to openly acknowledge their errors, apologize to patients, and quickly offer compensation. This approach, often called “sorry works,” encourages communication and empathy from providers, and helps patients find answers to what went wrong in their care and learn how the problem has been addressed. The “apology laws” laws have been passed in 39 states (and the District of Columbia) preventing doctor apologies or expressions of remorse from being used against them in court. However, their effectiveness is unclear, at least one review found that these laws increase the risk of medical malpractice liability.
MEDICAL MALPRACTICE: Policy
MEDICAL MALPRACTICE: Policy
Malpractice reform
Any efforts to address medical malpractice concerns should begin with a patient-centered focus on reducing errors and promoting fair compensation.
Pre-dispute mandatory arbitration should be prohibited. If such requirements exist, they should be unenforceable.
Statutes of limitation should be no shorter than two years. They should not begin until the injury is discovered or should reasonably have been discovered.
All health care providers and hospitals should be required to carry adequate medical malpractice insurance or to demonstrate an ability to pay potential malpractice claims. If malpractice exclusions or waivers are established for providers, states should not single out Medicaid beneficiaries or recipients of uncompensated care for reduced protection.
States should require that state regulators approve malpractice insurance premium increases. Proposed rates should be justified by claims-loss ratios. States should also require that insurance companies report filed claims to the state insurance commissioner annually (see also Quality and Consumer Rights Across Settings and Private Enforcement of Legal Rights).
States should initiate demonstration projects to explore and evaluate promising methods of patient compensation, such as mediation and “accelerated-compensation events” systems. States should avoid restricting patient access to fair and just compensation. Insurance mechanisms that make liability insurance coverage available should be supported.Insurance regulators should identify and collect additional, mutually beneficial data necessary to further the understanding of conditions in current and future medical malpractice markets. Malpractice reform proposals that do not reduce errors, or that would impair the right of injured patients to full and just compensation for injuries resulting from improper medical care, should not be instituted.
The recommendations of the National Academy of Medicine for exploring alternatives to the tort system should be implemented. Of particular importance are:
- reforms that would promote access to the courts for all legitimate claims, including smaller malpractice claims, and accelerate the resolution of cases;
- the further exploration of alternative dispute resolution systems for medical malpractice cases that could serve injured patients better than the current system does, such as “sorry works” approaches;
- malpractice insurance rates that fairly and accurately reflect claims experience; and
- the development and evaluation of demonstration projects for other promising systems of compensation for preventable medical injuries, such as the comprehensive, patient-centered, safety-focused, and non-judicial injury compensation system proposed by Institute of Medicine. Such projects should be conducted under government auspices, with strong oversight, adequate funding and staffing, and rigorous evaluation. They should apply schedules of damages that do not result in disproportionately low or otherwise unfair awards to older, nonworking patients.