Telecommunications access, including access to high-speed internet service, is a basic necessity for older adults. It enables them to maintain social contact, preserve their health and safety, and summon emergency assistance. Older adults are more likely to have both a traditional landline phone and a mobile phone. Many younger people have “cut the cord” and only have a mobile phone.
The largest telecommunications companies once provided only telephone service over traditional copper wires. Now many use fiber-optic networks. These networks can offer a wide range of services. This includes video programming and high-speed internet services. Similarly, the largest cable television providers have expanded beyond their traditional video services. Most offer residential voice telephone options as well. Rapid technological change has transformed these local companies. They have become competing providers of bundles. Bundles group high-speed internet, landline, video, and wireless services under one service contract. Advances in these technologies are likely to continue at a rapid pace. This will lead to further evolution in how services are provided.